Introduction:

This Privacy Policy outlines how we handle and protect your personal information when you interact with our business, whether online, in-store, or through any form of communication. We are committed to safeguarding your privacy and ensuring that your personal information is collected, stored, and used in compliance with relevant data protection laws.

1. Scope of This Policy:

This policy covers the collection and use of personal information in various contexts, including:

• When you visit our business or engage with us in person.
• When you browse our website or use our online services.
• When you contact us via phone, email, or any other communication channel.
• When you participate in any of our promotions, contests, or surveys.

2. Definition of Personal Information:

The term "personal information" refers to any data that identifies, relates to, describes, or is capable of being associated with you. This includes, but is not limited to:

• Contact Information: Your name, phone number, email address, mailing address, etc.
• Account Information: Details you provide when creating an account, including username and password.
• Purchase Information: Information related to products and services you have purchased, including transaction details and payment methods.
• Optional Information: Any additional data you voluntarily provide, such as your birthday or preferences for marketing communication.

3. Information We Collect:

• Account Creation: When you create an account with us, we collect personal details such as your name, phone number, and email address. If you choose to provide it, we may also collect your birthday.
• Saved Preferences: You have the option to store certain personal information in your account to streamline future purchases. This may include billing addresses, and any payment details you choose to store in your electronic wallet.
• Payment Information: If you add a payment card to your account, we collect and securely store your payment card details (e.g., card number, expiration date), billing address, and zip code for ease of future transactions.

4. How We Use Your Personal Information:

We use the personal information we collect from you for a variety of purposes, including:

• Booking Appointments: We may use your contact information to confirm, modify, or communicate about any appointments or services booked.
• Communication: Your email or phone number may be used to send you order appointment confirmations, appointment reminders, electronic forms, review requests or customer support inquiries.
• Marketing and Promotions: With your consent, we may send you information about our products, services, promotions, special offers, and upcoming events.
• Account Maintenance: We use your personal information to maintain your account, including managing your preferences for communication, saved payment methods, and other account details.
• Improving Services: The information we collect helps us improve your experience by understanding your preferences, enhancing our offerings, and personalizing your interactions with us.

5. Sharing of Personal Information:

We do not sell or rent your personal information to third parties. However, in order to provide our services, we may share your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers who assist us in delivering services, such as payment processors, and marketing partners. These providers are contractually obligated to protect your personal information and use it solely for the purpose of providing services on our behalf.
• Legal Requirements: We may disclose personal information when required by law, such as in response to a subpoena, government inquiry, or other legal processes.

6. Security of Your Information:

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. This includes encryption of sensitive data such as payment information and secure storage of personal details. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Choices and Rights:

You have control over your personal information. Depending on your location and applicable laws, you may have the following rights:

• Access and Correction: You can access, review, and update your personal information through your account settings.
• Data Deletion: You may request the deletion of your personal information unless it is required for legal purposes or necessary for the completion of ongoing transactions.
• Opt-Out of Marketing: You can unsubscribe from marketing and appointment communications at any time by following the opt-out instructions in our emails and text communications.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on our website with the updated effective date.